Shipping policy
Shipping Policy
Thank you for shopping with Pure Gifts. We aim to deliver your order as quickly as possible.
Processing Time All orders are processed within 1-2 business days. Personalised orders may require an additional 1-2 business days for production before dispatch.
Delivery Times
- Ireland: 3-5 business days
- European Union: 5-10 business days
- International: Please contact us for availability and rates
Shipping Rates Shipping rates are calculated at checkout based on your location and order size.
Order Tracking Once your order has been dispatched, you will receive a confirmation email with tracking information where available.
Delays Delivery times are estimates and may be affected by busy periods, public holidays, or circumstances outside our control. We will always do our best to keep you informed of any delays.
Lost or Damaged Orders If your order arrives damaged or does not arrive within the expected timeframe, please contact us at [your email] and we will resolve the issue promptly.
For any shipping queries, please contact us at puregifts.ie@gmail.com or through our contact page at www.puregifts.ie